Nothing is more important to us than maintaining the security and confidentiality of your personal information. Please read our privacy policy to better understand how we keep you protected. If you find that this policy does not answer all of your questions, please do not hesitate to contact us via any of the methods listed below.
Information about our Company and Web site
Our principal activity is: (E-commerce) Video Game Retail
Our privacy policy covers Thumbmonkey and its Web site: www.thumbmonkey.com
- Organization Name: Thumbmonkey
- Address: 151 Newton Street, Waltham MA 02453
- Country: United States
- Controller: Marc Cohen, Owner (mcohen@thumbmonkey.com)
- Web Sites(s): www.thumbmonkey.com
Our Web site is managed by:
ChannelAdvisor Corporation
This third party service may collect personal data about our visitors.
For access to the privacy policy of ChannelAdvisor Corporation please visit ( http://www.channeladvisor.com/Legal/privacy.htm ). Access to this policy is also provided in the bottom left hand corner during the Thumbmonkey checkout process.
Providing Visitors with Anonymous Access
You can access our Web site home page and browse our site without disclosing your personal data.
When you visit, our default settings allow for you to browse without disclosing any of your personal data. If you have visited our Web site in the past and chose to create an account for future use, you may log in at any time. If you would prefer to remain anonymous, the only time during which we will ask for your information is during your checkout process after making a purchase.
Automatic Collection of Information (Cookies)
"Cookies" are data files that may be downloaded to your computer when you visit the our Web site and they permit our servers to identify your browser whenever you visit. We may use cookies to recognize repeat visits and also to collect information about your interactions with our Services. These cookies contain identification information that enables us to streamline your experiences using the Services. You may set your browser software to reject cookies, but you may be required to reenter your login information each time you access the Services, and you may not be able to optimize the features of the Services. In some cases, you will not be able to access Services if cookies are disabled.
Data Collection and Purpose Specification
We collect the personal data that you may volunteer while using our services.
We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.
We do not collect or use personal data for any purpose other than that indicated below.
Information which we may collect from you during our regular business operations are as follows:
Name, Address, E-mail address, Phone/Fax number, any credit/payment information which you provide.
You consent for us to use and store your personal information in and during our regular business operations when you complete the following actions: You click "Complete Checkout" upon completion of your checkout process, and/or you choose "Yes, Save my Details" by filling in a check box if you prefer to create an account with us through our checkout management company ChannelAdvisor Corporation for future use on our Web site. Your information is stored safely and securely in our customer management system provided by ChannelAdvisor Corporation and also in our own customer management system at Thumbmonkey.
Disclosure
We do not sell or rent your personal information to any organizations other than those mentioned in this privacy policy.
Confidentiality / Security
Our Web site hosts a secure checkout (as guaranteed by our third party management company ChannelAdvisor Co). Your personal data will be transmitted safely and securely.
This personal data may include
- Primary personal data (such as name and contact details)
- Identifiers (such as credit card details, Web site password)
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
Children's Privacy
We do not knowingly collect personal data from children.
We encourage the parents or guardians of children and teens aged 18 and under to supervise and/or authorize the use of our services utilizing their own safety precautions.
Access to the personal data we may hold about you
You may inquire by:
- Sending an email ( service@thumbmonkey.com )
- Calling this telephone number ( 1-781-891-0922 )
We may provide you with your requested information by your preferred method, either over the phone, or as a readable copy that we will mail or e-mail to you. For your protection, we require proof of your identity. We will provide the information without any charge.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
- Rectified or amended
We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.
Privacy Compliance
There are no national laws or self-regulatory schemes applicable to our web site or organization.
There are no global or regional regulatory or self-regulatory schemes applicable to our web site or organization.
In order to demonstrate that our privacy policy accords with the above privacy instrument, we are: voluntarily committed to a Third Party Organization certification.
Third Party Organization certification:
- Better Business Bureau
- http://boston.bbb.org/
- Privacy Support
If you have an inquiry or concern about our privacy policy, please contact:
- Name/Designation: Thumbmonkey
- Address: 151 Newton St, Waltham, MA 02453
- Phone Number: 1-781-891-0922
- Fax Number: 1-781-891-0036
- Email address: service@thumbmonkey.com
If you are not satisfied with our response to your concern:
In addition to any rights which you may have at law, we provide you with the option of using the following third party dispute resolution services subject to the conditions specified: Better Business Bureau ( http://boston.bbb.org/ )
Thumbmonkey reserves the right to make changes and/or alterations to this policy at any time.
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